We carry a revolving inventory on all our products. This means much of the time, your products will be made to order. Being small and therefore nimble allows us to meet the needs of our customers on a more personal level. Although most product will be shipped sooner, we promise to ship within 7 business days of the order. Because of this, we only offer PRIORITY type shipping, so you never pay for service that isn't delivered. Any returns can be sent back to use at: OPPERMACHER, 417 West Street N., Stevens Point, WI 54481